Spa shell---5 years
      Aqualotus spas warrant the spa shell to the customer against water loss due to structural failure for 5 years from the original date of manufacture.

Shell Surface---2 years
      Aqualotus spas warrant the shell surface to the customer against water loss due to material failure including cracks, blisters, peeling and delaminating for a period of 2 years to the manufacture.

Equipment and Controls---1.5 years
      The spa’s equipment components and Control system are against malfunctions due to defects in materials and workmanship for a period of 1.5 years to the manufacture.

Pluming Components---1.5 years
      The Aqualotus spas’ plumbing components are warranted against leaks due to defects in workmanship or materials for one and half years from the original date of manufacture.

Warranties for Other components 
      The light lenses, fuses, headrests, cabinet finish and filter are warranted to be free of defects in workmanship and materials at the time of delivery.
All other factory-installed components not mentioned specifically are warranted against malfunction due to defects in workmanship and material for one and half from the original date of manufacture.                                 

 Performance
      To obtain service in the event of a defect or malfunction covered by this Limited Warranty, notify your Aqualotus spa dealer as soon as possible and use all reasonable means to protect the spa from further damage. Upon proof of purchase, Aqualotus spas’ agent or its designated service representative will correct the defect subject to the terms and conditions continued in this limited Warranty. Please note that union connection leaks are considered to be user serviceable and are expressly excluded from the Limited Warranty. There will be no charge for on site labor to the customer for a period of five years from the date of original delivery specifically equipment, plumbing, shell surfaces or shell structure against malfunctions due to any defect in the material and workmanship within the Limited Warranty. Service and / or travel costs are covered within the first 30 days of ownership to a maximum distance of 100 KM one-way from dealership or designated service outlet. If Aqualotus spas determines that repair of the covered defect is not feasible we reserve the right to instead provide a replacement spa equal in value to the original purchase price of the defective spa. Spa replacement is done only at the discression of the Aqualotus spa. Reasonable costs for the removal of the defective spa, and delivery and installation will be the responsibility of the spa customer.

Conditions of warranties
      All warranties provided hereunder extend only to the original customer of the spa if purchased and originally installed within the boundaries of the country where it was originally purchased. All warranties hereunder terminate upon transfer of ownership of a spa from the original customer. Your limited warranty does not include repair travel mileager or for shipping cost assessed by your Factory Authorized Dealer or service agents. All events covered by this Limited Warranty hereunder must be repaired by a Factory Authorized Dealer in his area. In the event that a spa or component thereof must be returned to Aqualotus spas distribution centre, all freight costs are the responsibility of the spa customer. In all cases Aqualotus has sole responsibility for determining the cause and nature of failure of the spa and Aqualotus spas determination with regard thereto shall be final

Exclusions
      All warranties hereunder are void if the spa has been subject to alterations, misuse or abuse or any repair if the spa has been attempted by anyone other than a Factory Authorized Dealer of Aqualotus spas. Alterations include but not limited to, any change to the components, replacement of components or addition of components without the written authorization from Aqualotus spas. Misuse includes careless handling of the spa, damages caused by improper and/or non-certified electrical hook-ups, failure to operate the spa in accordance with the instructions contained in the owner’s manual provided with the spa, including incorrect start-up procedures or dry firing of the spa, any use of the spa or any of its components in an application for which it was not designed , and damage caused by improper chemical balance, ice in the spa, overheating the spa or spa water, damage to the spa surface by allowing undissolved sanitizing chemicals to lie on the surface is our spa has been used for commercial purposes. Spa covers are not warranted against chemical burn or discolouration. Spa covers are not warranted against water absorption or any damage resulting from water absorption. Any damage resulting from the misuse or improper installation of a cover lifter, or use of a cover lifter without a Coversaver is excluded from warranty coverage. Any damage resulting from the mishandling of the spa cover in any way is not covered under warranty. Any damage caused by moving of the spa or improper installation (including insufficiently prepared or unleveled ground ) is considered abuse and any damage to the material or workmanship of the spa cabinetry and floor in shipping or handling are expressly excluded from the Limited warranty.

Disclaimers

The Manufacturer and its representatives shall not be liable for any injury, loss, cost or other damage, whether incidental or consequential, arising out of any defect covered by this limited warranty, including without limitation, loss of use of the spa and cost for removal of defective product even if the Manufacturer was advised of the possibility of damage. The liability of the Manufacturer under this limited warranty, if any, shall not exceed the original amount paid for the defective product. Coverage under this limited warranty shall commence as of the original date of manufacture and the duration of such coverage shall not extend for any reason whatsoever beyond the stated time periods. These disclaimers shall be equally applicable to any service provided by the Manufacturer and its designated representatives.